The Program provides instruction at three levels:
The program employs one program coordinator, three teachers, an office assistant, and part-time accountant.
The program coordinator and teachers assess and place learners at a level consistent with their previous education and current abilities. Each woman determines her own learning goals. She determines, with the input of her teacher, the optimum frequency of attendance in light of her work and family obligations.
The Center provides tea and healthy snacks to each learner each day. At the beginning of the Program in 2013, many women arrive for class without having eaten. A snack was introduced to help increase their attention and participation. The mid-day break offers a welcome opportunity for socializing and building community among women who otherwise have few safe gathering places.